Corona v. Sony Pictures Entertainment Inc.
www.CyberattackSettlement.com

Frequently Asked Questions

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1. What is this lawsuit about?

In the fall of 2014, Sony Pictures Entertainment Inc. (“SPE”) was the victim of an unprecedented cyberattack. Following the cyberattack, the perpetrators released stolen SPE data on the Internet, some of which contained personally identifiable information concerning current and former employees of SPE and its subsidiaries and certain other individuals. Plaintiffs claim that SPE did not adequately protect their personal information and that they were injured as a result of the SPE Cyberattack. SPE denies any wrongdoing, and no court or other entity has made any judgment or other determination of any wrongdoing or that the law has been violated. The complaint filed in this lawsuit, and SPE’s answer to the complaint, are available here.

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2. Why is this a class action?

In a class action, one or more people called “class representatives” sue on behalf of themselves and other people with similar claims. The Plaintiffs (the class representatives here), together with the people they represent, are called Settlement Class Members. One court resolves the issues for all Settlement Class Members, except for those people who exclude themselves from the Settlement Class.

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3. Why is there a settlement?

The Court has not decided in favor of Plaintiffs or SPE. Instead, both sides agreed to a settlement. Settlements avoid the costs and uncertainty of a trial and related appeals, while providing benefits to members of the Settlement Class. The Court granted final approval to the Settlement.

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4. How do I know if I am part of the Settlement?

You are a member of the Settlement Class, and therefore part of this Settlement, if:

  • You were a current or former corporate or production employee of SPE or one of its subsidiaries as of November 24, 2014.
  • You were not a current or former corporate or production employee of SPE or one of its subsidiaries as of November 24, 2014, but you received direct notice about this Settlement by mail because SPE has identified you as someone whose Personally Identifiable Information was disclosed on the Internet as a result of the SPE Cyberattack.

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5. What benefits does the Settlement provide?

Identity Protection Services for Free

First, SPE will provide Settlement Class Members with certain identity protection services, free of charge, through AllClear and IDT911. These services are called AllClear Secure, All Clear PRO, and IDT911. The benefits of these services are described at Question 6. AllClear Secure is available to all Settlement Class Members, regardless of their country of residence. AllClear PRO is available to Settlement Class Members who reside within the United States or who have a U.S. Social Security Number. IDT911 is available to Settlement Class Members who reside outside the United States. AllClear PRO and IDT911 provide more benefits and services than AllClear Secure. You were required to affirmatively enroll in AllClear PRO or IDT911 to receive those extra benefits and services. The deadline to enroll in AllClear PRO or IDT911 has passed.

For Settlement Class Members residing in the United States who already enrolled in the AllClear PRO coverage offered by SPE following the SPE Cyberattack, however, your coverage will be automatically extended.

If you previously enrolled in credit monitoring in connection with the SPE Cyberattack through AllClear PRO Canada, your coverage will not be automatically extended through December 31, 2017, and you were required to enroll in IDT911 to receive credit monitoring and an identity theft insurance policy, as well as other services. The deadline to enroll in IDT911 has passed.

  • AllClear Secure: Settlement Class Members will have their existing coverage under AllClear Secure automatically extended through December 31, 2017, at no cost to them. To the extent any Settlement Class Members are not already covered by AllClear Secure in connection with the SPE Cyberattack, they will automatically have AllClear Secure coverage provided to them, at no cost, through December 31, 2017.
  • AllClear PRO: AllClear PRO provides additional benefits and services that were only available if you timely enrolled. The deadline to enroll in AllClear PRO has passed. If you reside in the United States and already enrolled in the AllClear PRO coverage offered by SPE following the SPE Cyberattack, your coverage will be automatically extended, free of charge, through December 31, 2017.
  • IDT911 (non-U.S. residents): IDT911 provides additional benefits and services that were only available if you timely enrolled. The deadline to enroll in IDT911 has passed.

Cash Payments for Valid Claims

Second, SPE will reimburse certain losses Settlement Class Members may have suffered because of the SPE Cyberattack. To be eligible for that reimbursement, you must file a claim and meet certain other requirements. There are two types of claims:

  1. Preventive Measures Claim: The deadline to submit a Preventive Measures Claim has passed. Timely submitted claims are being processed.
  2. Identity Theft/Misuse Claim: If you have suffered, or do suffer, actual, unreimbursed losses from Identity Theft/ Misuse as a direct result of the SPE Cyberattack, you can file an Identity Theft/Misuse Claim. SPE will make payments up to an aggregate maximum of $2.5 million for all valid Identity Theft/Misuse Claims. See Question 8 for further details, including about how to submit an Identity Theft/Misuse Claim and eligibility requirements.

Only valid claims will be paid.

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6. What benefits do AllClear Secure, AllClear PRO, and IDT911 provide?

The AllClear Secure service is designed to help recover any financial losses and restore identities. Settlement Class Members will have access to an SPE-specific hotline maintained by AllClear where they can speak to specialized fraud investigators, who will provide any appropriate remediation services at no cost, including contacting creditors and other involved parties to address and resolve issues such as unauthorized credit card charges and bank fees. To contact AllClear Secure, call 1-855-731-6013 (United States and Canadian callers) or +1-512-201-2183 (all other callers).

The AllClear PRO service provides the same services as AllClear Secure, and in addition for enrollees who reside in the United States or enrollees who have a U.S. Social Security Number, also provides identity theft monitoring, including fraud detection, credit monitoring, alerts by phone, lost wallet protection, detection and restoration services for identity theft associated with an enrollee’s child, and identity theft insurance coverage of $1 million.

More information about the AllClear Secure and AllClear PRO services is available at https://spe.allclearid.com.

The IDT911 service (non-U.S. residents) provides identity theft insurance coverage of $1 million to all enrollees as well as identity theft monitoring to all enrollees who reside in Canada, the United Kingdom, other countries outside of the European Union and, to the extent available in their country of residence, the European Union. IDT911’s services include fraud detection, lost wallet protection, and detection and restoration services for identity theft associated with an enrollee’s child. For enrollees residing in Canada and the United Kingdom, IDT911 will also provide credit monitoring.

More information about the services offered by IDT911 is available at idtca.breachresponse.com (Canadian residents), idtuk.breachresponse.com (United Kingdom residents), or idtint.breachresponse.com (other international residents).

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7. Who is eligible for a payment for a Preventive Measures Claim?

The deadline to submit a Preventive Measures Claim has passed. Timely submitted claims are being processed. If you incurred actual costs, or spent time, taking measures to avoid Identity Theft/Misuse resulting from the SPE Cyberattack between November 24, 2014 and October 19, 2015 (for example, by purchasing credit monitoring services, obtaining credit reports, or placing credit freezes), and you had not already been reimbursed, then you were eligible for a payment if you filed a valid Preventive Measures Claim Form by April 23, 2016. (See Question 10)

The Settlement Administrator will review and confirm your eligibility for a payment and will calculate payment amounts. If you submitted valid documentation supporting the out-of-pocket expenses that you claimed, your payment will be based on the expenses for which you submitted valid documentation. If you only claimed lost time or did not submit documentation of the out-of-pocket expenses you incurred, you will be limited to a fixed payment amount that will depend on the number of valid claims submitted by the class.

If any funds in the Preventive Measures Claims Settlement Administration Fund still remain one year after the Settlement's Effective Date (e.g., due to uncashed claimant checks), the residual funds will be distributed: (a) to the extent economically feasible and practical given distribution costs, on a pro rata basis among the Settlement Class Members who have enrolled in AllClear PRO or IDT911 in connection with the SPE Cyberattack (all costs of administering such additional payments shall be paid from the Preventive Measures Claims Settlement Administration Fund); or (b) if the distribution described in part (a) is not economically feasible and practical, or if the distribution described in part (a) occurs and there are still funds remaining after that, to the Identity Theft Resource Center to be used to promote education about how consumers can protect themselves from identity theft.

Further information can be found in the Settlement Agreement and Plan of Allocation for Preventive Measures Funds, available here.

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8. Who is eligible for a payment for an Identity Theft/Misuse Claim?

If you have suffered, or do suffer, actual, unreimbursed losses from Identity Theft/Misuse as a direct result of the SPE Cyberattack, you may be eligible for reimbursement for actual losses of up to $10,000 per claimant if you file a valid Identity Theft/Misuse Claim by December 31, 2017. SPE will make payments as claims are approved, up to an aggregate maximum of $2.5 million across all valid Identity Theft/Misuse Claims. The Settlement Administrator will review and confirm your eligibility for a payment and will determine payment amounts. Please note that failure to enroll in AllClear PRO or IDT911, as applicable, may affect your eligibility to make an Identity Theft/Misuse Claim. For further information about the eligibility requirements, the documentation required, and the claim process, see the Settlement Agreement and the Identity Theft/Misuse Claim Form, available here.

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9. How do I enroll in AllClear PRO or IDT911 for free?

The deadline to enroll in AllClear Pro or IDT911 was May 23, 2016.

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10. How do I file a claim for a payment?

To file a claim for a payment, you need to file a claim form. There are two options for filing claims:

  1. File Online: File a claim form online here
  2. File by Mail: : Download a hard copy of the claim form (available here) or ask the Settlement Administrator to mail a claim form to you by calling 1 (855) 907-3142 (United States and Canadian residents), 0 8000966478 (United Kingdom residents), or call collect (614) 553-1396 (other international residents), fill it out, and mail it (including postage) to:

Corona v. Sony Pictures Entertainment Inc. c/o GCG
P.O. Box 10246
Dublin, OH 43017-5746
USA

The deadline to file a Preventive Measures Claim was April 23, 2016.

The deadline to file an Identity Theft/Misuse Claim is December 31, 2017 (postmark deadline for mailed claims).

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11. When will I receive my payment?

If you file a timely and valid claim form, the Settlement Administrator will evaluate your claim to confirm your eligibility and calculate your payment amount. The deadline to file a Preventive Measures Claim has passed. Timely submitted Preventive Measures Claims are being processed. The deadline to file an Identity Theft/Misuse Claim is December 31, 2017. Submitted Identity Theft/Misuse Claims are being processed.

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12. What am I giving up to stay in the Settlement Class?

Unless you excluded yourself from the Settlement, you cannot sue SPE or be part of any other lawsuit against SPE about the issues in this lawsuit. Unless you excluded yourself, all of the decisions by the Court will bind you. The specific claims you are giving up are described in Section XI of the Settlement Agreement. You will be releasing your claims against SPE and all related people as described in Section XI of the Settlement Agreement. The Settlement Agreement is available here.

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13. How do I exclude myself from the Settlement?

The deadline to exclude yourself has passed.

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14. If I did not exclude myself, can I sue SPE for the same thing later?

No. Unless you excluded yourself, you gave up the right to sue SPE for the claims that this Settlement resolves.

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15. If I excluded myself, can I still get a payment?

No. You will not get a payment if you excluded yourself from the Settlement.

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16. If I excluded myself, will I still receive AllClear or IDT911 coverage through December 31, 2017?

No. Existing coverage under AllClear will not be extended if you excluded yourself from the Settlement, you will not be provided with AllClear Secure services, and you were not eligible to enroll in AllClear PRO or IDT911 free of charge.

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17. Do I have a lawyer in the case?

Yes. The Court appointed the law firms of Keller Rohrback LLP, Girard Gibbs LLP, and Lieff Cabraser Heimann & Bernstein, LLP to represent you and other Settlement Class Members.

These firms are called “Class Counsel.” You will not be charged by these lawyers for their work on the case. If you want to be represented by your own lawyer, you may hire one at your own expense.

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18. How do I tell the Court that I like or don’t like the Settlement?

If you are a Settlement Class Member, you could object to or comment on the Settlement, Class Counsel’s request for attorneys’ fees, costs, and expenses, and/or the request for service awards. To object, you must have sent a letter that stated that you object and included the following:

  1. The name of this lawsuit (Corona v. Sony Pictures Entertainment Inc. or similar identifying words);
  2. Your full name, mailing address, email address, and telephone number;
  3. An explanation of why you think you are a Settlement Class Member;
  4. All grounds for your objection, accompanied by any legal support;
  5. Whether you are represented by counsel, including any former or current counsel who may be entitled to compensation for any reason related to your objection, and if so the identity of that counsel;
  6. Whether any counsel will appear on your behalf at the Final Approval Hearing, and if so the identity of that counsel;
  7. The identity of any persons who will be called to testify at the Final Approval Hearing in support of your objection;
  8. Whether you intend to personally appear and/or testify at the Final Approval Hearing; and
  9. Your signature (an attorney’s signature is not sufficient).

To be considered by the Court, your objection must have been mailed, postmarked no later than March 9, 2016, to the following three recipients at the following addresses:

Court Class Counsel Defense Counsel
Clerk of the Court
USDC, Central District of CA
Edward R. Roybal Federal Building
255 East Temple Street
Los Angeles, CA 90012-3332 USA
Daniel C. Girard
Girard Gibbs LLP
601 California Street, 14th Floor
San Francisco, CA 94108 USA
Noah Levine
WilmerHale LLP
7 World Trade Center
250 Greenwich Street
New York, NY 10007 USA

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19. What is the difference between objecting and excluding myself?

The deadline to comment or object has passed. The Court has granted final approval of the Settlement.

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20. When and where will the Court decide whether to approve the Settlement?

The Court held a Final Approval Hearing at 10:00 a.m. on April 6, 2016, in the Courtroom of Judge R. Gary Klausner of the United States District Court for the Central District of California, located at Edward R. Roybal Federal Building, 255 East Temple Street, Los Angeles, CA 90012.

The Settlement was approved on April 6, 2016.

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21. Did I have to attend the hearing?

No. Class Counsel answered all questions the Court had. If you submitted a written objection, you did not have to come to Court to talk about it. As long as you submitted your written objection on time, the Court considered it.

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22. What happens if I did nothing?

If you are a Settlement Class Member and did nothing, AllClear Secure coverage will be provided to you through December 31, 2017 at no cost to you. If you reside in the United States and previously enrolled in the AllClear PRO coverage offered by SPE following the SPE Cyberattack, your coverage for that service will also be extended through December 31, 2017. If you did not previously enroll in AllClear PRO, you will not get AllClear PRO service unless you affirmatively enrolled by the deadline of May 23, 2016. If you reside outside the United States, you will not get IDT911 service unless you affirmatively enrolled by the deadline of May 23, 2016. Unless you take affirmative steps to submit an Identity Theft/Misuse Claim Form (see Question 10), you will not be eligible to receive any payment for a an Identity Theft/Misuse Claim. The deadline to submit an Identity Theft/Misuse Claim is December 31, 2017. The deadline to submit a Preventive Measures Claim has passed. And, unless you timely excluded yourself, you gave up the right to start a lawsuit or be part of any other lawsuit against SPE about the claims in this case.

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23. How do I get more information?

The Notice summarizes the proposed Settlement. More details are in the Settlement Agreement itself. You can get a copy of the Settlement Agreement, view other case documents, and get additional information here. You can also get additional information or request a copy of the Settlement Agreement by calling toll-free 1 (855) 907-3142 (United States and Canadian residents), 0 8000966478 (United Kingdom residents), or call collect (614) 553-1396 (other international residents), or writing to the Settlement Administrator at Corona v. Sony Pictures Entertainment Inc., c/o GCG, P.O. Box 10246, Dublin, OH 43017-5746, USA.

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24. What is the status of the Settlement?

The Court granted final approval of the Settlement on April 6, 2016. Timely submitted claims are being processed.

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